To buy Cloud 9 Fiji tickets, you must book online at least 4-6 weeks in advance due to high demand. Tickets typically cost around $229 FJD per person, which includes boat transfers from Port Denarau and a $60 FJD credit for food and beverages. Secure your spot directly through the official website or authorized travel agents.
Why You Must Book Cloud 9 Tickets in Advance
For New Zealand travelers planning a tropical getaway to Fiji, Cloud 9 is often at the top of the bucket list. However, the most critical mistake travelers make is assuming they can buy Cloud 9 Fiji tickets upon arrival at Port Denarau. This is rarely possible.
Cloud 9 operates with a strict capacity limit to ensure safety and guest comfort. As Fiji’s original floating paradise, it is incredibly popular not just with Kiwis, but with international tourists from around the globe. During peak travel seasons—such as the New Zealand school holidays, Christmas, and the dry season from May to October—tickets can sell out up to two months in advance.
The platform manages two daily sessions (morning and afternoon), and once the allocation for boat transfers is full, no further guests can be accommodated. We strongly recommend securing your booking immediately after confirming your flights to Nadi. Waiting until you arrive at your resort in Denarau or the Mamanucas often results in disappointment.
What is Included in Your Ticket Price?
When you look to buy Cloud 9 Fiji tickets, it is important to understand the value proposition. The standard ticket price is generally around $229 FJD (approximately $165 NZD, depending on exchange rates). This is not merely an entry fee; it is a comprehensive package designed to facilitate your day on the Ro Ro Reef.
Breakdown of the Ticket Cost
- Return Boat Transfers: The ticket includes your speed boat transfer from Port Denarau. This is a significant inclusion, as private charters to this location can be exceedingly expensive.
- Bar Tab Credit: Included in your ticket is a $60 FJD credit (non-refundable) that can be used towards food and beverages on board. This effectively reduces the “entry” cost, as you would likely be purchasing lunch and drinks regardless.
- Amenities: Access to sun loungers, day beds (first come, first served), and snorkeling gear (deposit required) is included.
It is worth noting that while credit cards are accepted on board for amounts exceeding your $60 credit, cash is not accepted. Ensure you have a valid Visa, Mastercard, or American Express to cover any additional spending.
Getting There: Transfers from Denarau & Islands
Navigating the logistics of getting to the middle of the ocean can seem daunting, but the process is streamlined when you buy official tickets. The primary departure point is Port Denarau, the main hub for tourism in Fiji.
Departure Times from Port Denarau
Cloud 9 typically runs two departures daily to accommodate different schedules:
- Morning Session: Departs Denarau at 9:00 AM, arriving at Cloud 9 around 9:45 AM. You will depart the platform at 2:00 PM.
- Afternoon Session: Departs Denarau at 1:00 PM, arriving at Cloud 9 around 1:45 PM. You will depart the platform at 6:00 PM.
The boat ride itself takes approximately 45 to 60 minutes aboard the “Excitor” or similar high-speed vessels. The journey takes you past the stunning Mamanuca Islands, offering a scenic tour before you even arrive at the destination.
Transfers from Island Resorts
If you are staying at island resorts such as Malolo, Castaway, or Lomani, you do not need to return to the mainland to catch the boat. However, you must arrange a specific transfer. When booking your ticket, select the option for island pickups. Specific pickup times vary based on the resort’s location relative to the Ro Ro Reef. Always confirm these times 24 hours prior with the operator.
Food and Drink: Menu Prices and Options
One of the highlights of the Cloud 9 experience is the culinary offering. Unlike many tourist attractions that serve pre-packaged generic food, Cloud 9 features a fully operational wood-fired pizza oven on the floating platform.
The Wood-Fired Pizza Menu
The Italian wood-fired pizzas are handmade on board by Fijian chefs. They cater to various dietary requirements, including vegetarian and gluten-free options. Prices generally range from $30 FJD to $45 FJD per pizza.
- Classic Margherita: Tomato base, mozzarella, fresh basil.
- Vegetarian: Mushrooms, olives, onions, capsicum.
- Meat Lovers: Pepperoni, ham, bacon, chorizo.
- Hawaiian: Ham and pineapple (a Kiwi favorite).
The Bar and Cocktail Menu
The bar is fully stocked with international spirits, local Fiji Gold and Fiji Bitter beers, and a curated list of cocktails. Expect to pay resort prices:
- Beers: $10 – $15 FJD
- Cocktails: $35 – $45 FJD
- Mocktails and Soft Drinks: $10 – $15 FJD
Your included $60 FJD credit will typically cover one pizza and one drink, or perhaps three to four drinks if you skip the food. Most guests end up spending an additional $50-$100 FJD on top of their credit, so budget accordingly.
Cloud 9 vs. Seventh Heaven: Which Should You Choose?
For New Zealanders looking to buy tickets for a floating platform experience, a common dilemma arises: Cloud 9 or the newer competitor, Seventh Heaven? Both offer incredible experiences on the crystal-clear waters of the Mamanucas, but they have distinct vibes.
The Vibe and Atmosphere
Cloud 9 is widely regarded as the “party” platform. It features a surround sound system often playing house music or DJ sets. The atmosphere is energetic, social, and vibrant. It attracts a younger demographic, groups of friends, and those looking to socialize and dance on the deck. If you want a lively Sunday session vibe in the middle of the ocean, Cloud 9 is the winner.
Seventh Heaven tends to position itself as a slightly more relaxed, luxury experience. It is a larger two-story structure with a focus on lounging and dining. While it also offers music and jumping platforms, the energy is often described as more “chill” compared to the high-energy beats of Cloud 9.
Location and Activities
Both platforms are located in the Mamanuca group, though at different reefs. Cloud 9 is situated at the Ro Ro Reef. Both offer excellent snorkeling, though water clarity can depend on the tide and weather conditions on the day. Cloud 9’s compact size creates a more communal feel, whereas Seventh Heaven offers more space to spread out.
Ultimately, if you are looking for the iconic, original experience with a fun, upbeat atmosphere, buy Cloud 9 Fiji tickets. If you prefer a quieter day of reading and lounging, consider the alternative.
Essential Tips for Kiwi Travelers
To ensure your day trip goes smoothly, keep these professional tips in mind before you depart New Zealand.
Seasickness Preparation
The platform itself is relatively stable, but it does move with the swell. If you are prone to motion sickness, the 45-minute boat ride and the gentle rocking of the platform might affect you. We recommend taking seasickness medication (like Sea-Legs) one hour before your boat departs Denarau.
What to Pack
- Credit Card: As mentioned, Cloud 9 is cashless. Do not rely on Apple Pay alone; bring a physical card as a backup in case of terminal connectivity issues.
- Sun Protection: The Fijian sun is harsh, and reflection off the white platform and water intensifies UV exposure. Bring high-SPF sunscreen, sunglasses, and a hat.
- Towel: Towels are usually available for hire for a fee, but bringing your own resort towel saves money.
- Change of Clothes: You will likely spend the day in swimwear, but a dry change of clothes for the windy boat ride back is highly recommended.
Cancellation Policy Awareness
When you buy Cloud 9 Fiji tickets, read the fine print regarding weather cancellations. If the operator cancels due to bad weather, you are entitled to a refund or a reschedule. However, if you miss the boat or change your mind within 24-48 hours, you will likely forfeit 100% of the fare. Travel insurance is essential.
Frequently Asked Questions
Can children visit Cloud 9 Fiji?
Yes, children are allowed on Cloud 9, but it is not specifically designed as a kid-friendly attraction. There are no dedicated play areas, and the water is deep. Parents must supervise children at all times. The environment is more geared towards adults, especially during the afternoon session.
Is there a dress code for Cloud 9?
The dress code is casual beachwear. Swimwear is the norm. However, you must wear footwear (flip-flops/jandals) for the boat transfer and when walking on the deck to avoid slipping or splinters.
How much is a beer on Cloud 9?
Local beers like Fiji Gold and Fiji Bitter typically cost between $10 and $12 FJD. Imported beers and ciders may cost slightly more. Remember to use your $60 credit first.
Can I bring my own food and alcohol?
No. Cloud 9 has a strict policy prohibiting outside food and beverages. Bags are often checked upon boarding. If you have severe dietary restrictions, contact them in advance to see if an exception can be made.
Is snorkeling gear provided?
Yes, snorkeling gear is available on board. It is included in the potential amenities, but you usually need to leave a deposit (like a credit card or cash) to ensure the equipment is returned. Fins and masks are available.
What happens if it rains?
Cloud 9 has undercover areas with retractable blinds to protect guests from rain and wind. The platform continues to operate in light rain. However, if conditions are deemed unsafe (high swell or storms), the trip will be cancelled, and you will be offered a refund or reschedule.